We understand that many students have concerns about the credibility of academic writing services companies and the authenticity of the content they provide. Common questions include: Is it a scam? Is it ethical? Is it safe? These concerns are valid and often remain unanswered by many companies. To address these, we have created a comprehensive FAQ section to answer any questions you might have and to demonstrate our commitment to ethical practices and transparency. 

We also recognize the anxiety that can come from negative experiences with other companies, such as missed deadlines, inauthentic content, or never receiving the order at all. As a company that operates with responsibility and a strict code of ethics and professional conduct, we have clearly outlined all terms of cooperation on our website to eliminate any doubts about our reliability and the quality of our services. 

Moreover, if a client’s expectations are unrealistic, we are upfront about the actual conditions, even if it means losing business. Our goal is to be recognized as a symbol of quality, not just a company focused solely on profit. 

MasterPen is a legitimate website, registered to E-Biz Partners company and complies with all legal regulations and operates from a physical location. We encourage you to verify our contact details on our website, visit our headquarters, and review our terms of use before engaging with us. 

You can also reach our customer service team by phone during our call center’s operating hours. We are happy to communicate directly with you to address any concerns you may have. 

From our first contact, you will be convinced that our company deserves your trust. 

Yes, we do. If, during the progressive delivery of your work, it is determined that the content deviates from what was initially agreed upon, the academic writer will make the necessary revisions free of charge. 

We guarantee absolute transparency in our pricing model. Our project costs remain consistent unless you request modifications that substantially deviate from the original agreement. Each writer takes full responsibility when evaluating every order, thoroughly reviewing all requirements before submitting their offer. This approach confirms complete understanding of project specifications, preventing unexpected costs and providing you with confident, reliable academic support. 

First of all, we want to emphasize that there are no hidden charges when pricing projects or cost changes unless you request modifications that deviate from the original agreement. 

According to our policy, each writer is committed to acting with a high level of responsibility when evaluating each order and thoroughly reviewing its requirements. When submitting their offer, our writers confirm their complete understanding of the order’s requirements. 

Certainly! Track the writing process as your order unfolds. With progressive delivery, you have full control over your project’s development and can request adjustments as needed to ensure it meets your expectations. 

We take great care in evaluating each order before starting our work to ensure accuracy and quality. To minimize deviations from your expected results (which should not exceed 5%), we thoroughly review all instructions and requirements. We ask you to provide detailed information so we can assign the most suitable writer to meet your needs and achieve the desired quality. 

Since our focus is on delivering high-quality, customized services rather than handling a high volume of orders, we do not have a fixed pricing policy. The scope, complexity, and academic level of each writing project vary, which means pricing cannot be standardized like products with uniform pricing. 

The free quote form helps us understand your needs better and ensures that we provide an accurate and fair quote. Please note that the quote is non-binding and free of charge. 

We do not require any advance payment until we confirm that a writer from our team is available and interested in taking on your project. 

Επιδεικνύουμε ιδιαίτερη υπευθυνότητα κατά την αξιολόγηση της κάθε παραγγελίας προ έναρξης της συνεργασίας μας. Καθώς θέλουμε να κάνουμε τα πράγματα σωστά από την πρώτη φορά και η απόκλιση από το προσδοκώμενο για εσάς αποτέλεσμα να μην υπερβαίνει το 5% ελέγχουμε διεξοδικά όλες τις οδηγίες και απαιτήσεις της παραγγελίας σας και ζητούμε να μας παρέχετε  όλες τις απαραίτητες πληροφορίες προκειμένου να βεβαιωθούμε ότι ο συγγραφέας που εκδήλωσε ενδιαφέρον για την ανάληψη της εργασίας σας είναι ο πιο κατάλληλος για να ανταποκριθεί στις απαιτήσεις της και να επιτευχθεί το προσδοκώμενο επίπεδο ποιότητας.

Καθώς εμείς εστιάζουμε στην ποιότητα και όχι στην ποσότητα των παραγγελιών ζητούμε να συμπληρώσετε τη φόρμα δωρεάν κοστολόγησης καθώς στη συγγραφή δεν υπάρχει συγκεκριμένη τιμολογιακή πολιτική. Παρέχουμε υπηρεσίες συγγραφής οι οποίες παρουσιάζουν ανομοιογένεια ως προς την έκταση, τον βαθμό δυσκολίας, το ακαδημαϊκό επίπεδο και όχι προϊόντα στα οποία υπάρχει συγκεκριμένη τιμολογιακή πολιτική διότι παρουσιάζουν ομοιογένεια. Αξίζει να επισημάνουμε ότι στη φόρμα δωρεάν κοστολόγησης δεν υπάρχει υπολογισμός τιμής γιατί, όπως προαναφέραμε, παρέχουμε υπηρεσίες και όχι προϊόντα. Επίσης, η προσφορά μας είναι δωρεάν και μη δεσμευτική και δεν ζητείται να προκαταβάλετε την αξία της υπηρεσίας εάν δεν βεβαιωθούμε ότι εκδηλώθηκε ενδιαφέρον από τη συγγραφική ομάδα για την ανάληψη της και παράλληλα έχουν κατανοηθεί και αξιολογηθεί υπεύθυνα όλες οι απαιτήσεις του έργου σας.

Since the founding of our company, we have followed the highest standards of professional conduct in accordance with our code of ethics and conduct. 

Thus, our company is a magnet for writers seeking to work in a highly professional environment, and we welcome high-profile and highly rated writers from every corner of the globe every day. 

We inspire the dedication of such talented writers because at Academic Mentors we embrace our people with warmth so that they do not feel like a mass but members of a strong team that stands out for innovative business ideas, consistency in payments, high remuneration, exemplary professional behavior and transparency at every stage of cooperation. That is why we attract talented academic writers from all over the world who expect to become members of our team and are strongly motivated to work at the peak of their abilities. 

We craft each project uniquely to your specific requirements, ensuring original work that meets rigorous anti-plagiarism standards and ethical guidelines. While we maintain exceptional quality, we cannot definitively predict academic outcomes due to the variability of individual instructor grading criteria and potential subjective assessment. 

Your privacy and data security are paramount to us. We recognize the sensitive nature of the information you entrust to us and have implemented comprehensive security protocols to safeguard your data. 

Our platform integrates advanced security infrastructure, utilizing robust SSL encryption to ensure complete confidentiality of shared information. This technology prevents unauthorized access and protects against potential data breaches. 

We advise careful file management during submission. When uploading documents, we recommend thoroughly reviewing attachments to remove any personal identifiers, thereby enhancing the protection of your confidential information and maintaining strict privacy standards

To ensure your satisfaction, we offer a progressive delivery policy that allows you to monitor the progress of your order and request revisions as needed. Your project is delivered in parts, with opportunities for revisions along the way, so you can be confident in both the result and the timeline.  

Furthermore, our commitment to you extends beyond the delivery of the project. If you need any revisions after receiving your order, we provide a 30-day post-delivery revision window, demonstrating our commitment to meeting your precise requirements.