Privacy Policy

MasterPen EU (hereinafter referred to as "Masterpen") respects and protects the personal data of visitors and/or users (hereinafter referred to as "users") of masterpen.gr website (hereinafter referred to as the "website"). masterpen.gr (hereinafter referred to for brevity as the "website").

This Privacy Policy is intended to inform about the policy of use and protection of personal data. By using this website, the user expressly and unreservedly declares that he has read and understood the content of the Privacy Policy and accepts it in its entirety. Otherwise, i.e. if he/she does not accept the terms as mentioned below, either partially or totally, he/she refrains from using this website. In any case, Masterpen reserves the right to modify the terms of the Privacy Policy at any time, if necessary, without prior notice to users, within the legal framework of applicable law. In this case, Masterpen will post the changes on the website so that users are always aware of the terms of the Privacy Policy. Such amendments will take effect immediately, i.e. from their posting on the website. Any browsing and use of the website after such modification is considered to constitute acceptance by users of the above changes. It is the responsibility of users to check the Privacy Policy for periodic modifications.

The management of the information received during the visit to the website is subject to the terms hereof, as well as to the relevant provisions of Greek (Law 2472/1997 and Law 3471/2006, as in force) and European legislation (Regulation 2016/679, Directives 2002/58/EC, 2006/24/EC and 2009/136/EC), but also to the decisions of the competent Personal Data Protection Authority.

Please note that this Privacy Policy applies only to information collected from the website and not to information collected or obtained in other ways or through or from other websites.

Masterpen has created this website for the sole purpose of serving its users. The website is simple and user-friendly and designed to meet the specific needs of each user. To provide certain information regarding the provision of services to him and which are safeguarded by Masterpen.

What is personal data and what kind of data is collected?

The term "Personal Data" means the information provided by the user while browsing the website and voluntarily registered when registering and creating his account. The truth, accuracy and validity of the personal data provided is its sole responsibility. Through his account he has a permanent right to manage, correct or delete his personal data.

The personal data collected while browsing the website are mainly those required in order to make costing through it, such as your name, surname, email address, type of work, subject of work, subject of work, subject matter, academic level, school of study, extent of work, the language of writing, the description of the paper and additional files deemed necessary to provide further information on the topic of the work.

Data is also collected such as the URL of the website from which he came to the website, the date and time of the visit, the operating system of the device and the browser program used, as well as the IP address of his device.

The information provided voluntarily by the users of the website is used by the website in order for its users to have direct and effective communication with Masterpen, to provide them with answers to specific questions they pose and finally to be served by providing its services. The information collected through the website is intended to measure the number of traffic, determine user requirements and facilitate transactions with Masterpen. Masterpen does not distribute to any other organization or partner not directly related to Masterpen the e-mail addresses, or any other information concerning the users of the website, except to its direct partners for the provision of its services.

Collection of information

Masterpen designed its website so that its users can visit it without having to reveal their identity unless they wish. Users of the website are asked to provide their personal data only if they want to use the services offered through it and/or send an email.
In order to provide services through the website, you will be asked for your name, surname, email address, type of work, subject of work, subject matter, academic level, school of study, extent of work, language of writing, job description and additional files deemed necessary to provide further information on the topic of the work.

The website uses the information provided by the user during the electronic submission of the cost accounting form in order for Masterpen to contact him regarding (i) the provision of its services and (ii) for confirmation and identification of the user in any necessary case. Any supporting documents certifying and declaring the identity of the user remain strictly confidential. The provision of personal data by the user means that he consents to such data being used by Masterpen employees for the reasons mentioned above. Masterpen requires its employees and website maintainers to provide its users with the level of security stated in this Privacy Policy. In no other case may the website share with third parties the personal information of users without its prior consent, unless this is provided for by law.

Processing of personal data of minors

Masterpen understands the importance of protecting the privacy of minors. Its intention is not to knowingly collect or keep personal data of minors who may have access to its website. If it is found that any personal data have been collected from a minor without the consent of the persons exercising parental responsibility, where required, such data will be deleted immediately.

Data protection

Masterpen implements appropriate organizational and technical measures to secure your data, ensure their confidentiality, processing and protection against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access and any other form of unlawful processing.

Although every effort is made to protect personal data, Masterpen cannot guarantee the security of data transmitted to this website, as the transmission of information over the Internet is not completely secure.

At the same time, it is the user's responsibility to ensure that the equipment (e.g. personal computer), software, telecommunications equipment used is adequately secure and protected from malicious software (such as viruses). Be aware that without adequate security measures (such as secure browser configuration, up-to-date anti- malware software, non-use of software and equipment from dubious sources, etc.) there is a risk that the data and passwords used will be disclosed to unauthorized third parties.

"Sensitive" personal dataa

Masterpen does not collect or access in any way through the website special categories of ("sensitive") personal data. The visitor has the obligation to refrain from providing such data concerning himself or third parties. Otherwise, the data will be deleted as soon as it becomes Masterpen's attention. Masterpen shall not be liable to visitors or third parties for any provision and/or processing of such data due to their acts or omissions in breach of the above obligation.

Retention of personal data

In general, we will delete the personal data we collect from users if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store users' personal data for a longer period of time due to legal provisions.

What are the rights of the user?

The user has the following rights regarding the data we hold:

Right of access: Can request information about the processing of data (such as categories of data, processing purposes, etc.).
Right to information: He/she has the right to request the controller to provide him with any information and any communication regarding the processing of his/her personal data in a concise, transparent, intelligible and easily accessible form, using clear and plain language.
Right to rectification: May request that we correct or supplement the data if it is incomplete or contains inaccuracies.
Right to erasure: In some cases, he/she may request the deletion of all or part of his/her data (if, for example, the data is no longer necessary for the purposes for which they were collected, etc.).
Right to restriction: They may request the restriction of the processing of their data, where defined by law.
Right to object: He may at any time object to the processing of his data carried out in the context of pursuing Masterpen's legitimate interests, as mentioned above.
Right to portability: They may request that certain information you have provided to Masterpen be given or transferred to a third party provider in electronic form.

Ways of exercising rights

If the user wishes to exercise any of the above rights, he/she may contact Masterpen in writing either by sending a postal letter to the following address: Maria Aslanidou, Adriani Dramas, P.C. 66100, or by sending an email.

In the event of a request to exercise your rights, Masterpen will respond to your request within one (1) month of its submission. This deadline may be extended by two (2) more months, upon prior notification of the user, taking into account the complexity of the request and the number of requests being processed. It should be noted that Masterpen's response to the above request is free of charge. However, if the user's request is manifestly unfounded, excessive or repetitive, a reasonable fee may either be imposed, informing the user in advance accordingly, or refuse to respond to his request.

If the user considers that his/her rights are violated in any way, he/she may also file a complaint with the competent Supervisory Authority:

Personal Data Protection Authority
Postal Address: Kifisias 1-3, P.O. 115 23, Athens
Call Center: +30-210 6475600
Fax: +30-210 6475628
Email: contact@dpa.gr

Cookies

The website has the ability to use "Cookies" as part of the facilitation and operation of its services. "Cookies" are small text files that are stored in your browser during the user's navigation on the internet. Their purpose is to notify the website visited by the user about his previous activity and provide information about the web pages visited, thus making his future browsing on the same web pages faster and easier. The information stored in "Cookies" is used for identification purposes to facilitate user access, for statistical purposes, to promote Masterpen's services and improve the website and to carry out the services provided through the website. Users should be aware that certain services offered by Masterpen are available only through the use of "Cookies", that "Cookies" are used to enable Masterpen to recognize and facilitate their access to the website, that they are free to refuse the use of "Cookies" if their browser allows it; Although such an action will affect the proper and uninterrupted operation of the website. "Cookies" do not cause any damage to the user's computer or the files stored on it. Any changes to this cookie policy will take effect once the revised policy is available on the website. Cookies policy will be effective once the revised policy is available on the website.

Links on masterpen.gr website

The links included in the website lead to pages of the website or in some cases lead the user to go from it to websites of third party providers, businesses, etc. These associated websites are not under the control of Masterpen and the latter is not responsible for the contents of any such website or any link contained in an associated website; or any changes or updates to such websites. Masterpen is not responsible for internet broadcasts or any form of transmission received from any linked website, nor is their mention on the website considered as a suggestion or exhortation for a specific user action. Masterpen provides these links only for the convenience of its use, their use is not mandatory for the user and the fact that they appear on the website does not imply that Masterpen endorses or accepts their content. Users should be aware that Masterpen is not responsible for protecting your Personal Data from other websites. Masterpen is not responsible for the Privacy Policy terms of other websites, nor for any financial or other harm suffered by the user if you visit these links through the Masterpen website.

For the continuous improvement and enhancement of Masterpen's services, it is recommended that the user subscribe to its newsletter in order to be sent to him by email related to Masterpen and which may be of interest to him. Masterpen is not responsible if newsletters are not delivered to their destination, although Masterpen makes every effort to deliver them correctly. Also, newsletters may end up in your email spam folder, so it is recommended to check this folder regularly. Masterpen uses the services of a provider to identify (tracking) the recipients of the newsletter, without however delivering to the provider any information concerning its users. From the newsletter can be deleted at any time, following the instructions in the email received.

Contact us

If you have a question or complaint about this policy, how we handle your personal data, please contact us.

Policy changes

We may revise this policy by posting an updated version on our website or by contacting you by email.

Liability Disclaimer: The research and custom writing services provided by MasterPen are 100% legal and have limited use as stated in the Website Terms of Use.

All projects and/or any other written materials delivered to our clients are for research and/or reference purposes only. We do not encourage or knowingly engage in plagiarism or other acts of academic fraud or dishonesty.

Any action taken by the customer that is not in accordance with copyright law is done without the knowledge of MasterPen and is his responsibility if it violates the Terms and Conditions of the business.